Confessions of a Disillusioned Apple Loyalist

I am not a morning person.  I do not make good decisions in the morning.  I know this.  And yet I let myself try and resolve something this morning when I had no business being awake, let alone making decisions.

Last week, my 4th generation iPod died, after three years.  It's been on its last legs for a few months now, but the death knell tolled.  So I did what any loyal Apple customer would do - I logged on to the store and bought a new one.  I was excited to see a new generation - in fun colors no less!  I placed my order and was giddy.

Then I realized that the iPod I'd ordered was brand new and was just now starting to ship.  Okay.  So I checked the order status, and it said it would be delivered between Oct 24-26, too late for my current address.  So this morning, while waiting for the moving company to come do my pre-packout survey, I tried to change the shipping address.

Now.  This is when user error enters the equation. 

It was impossible to change the shipping address for an in-process order.  So I made the horrible, terrible, no good, apocalyptic decision to cancel my order and place a new one. 

It became quickly apparent that this was a bad decision, since the new ship date was November 2, after I would already have left the country and surrendered for two years my ability to receive items containing lithium batteries by mail. 

So I called Apple.  And over the period of two hours, I spoke to five different representatives and one online representative.  There was no way to recall a canceled order.  I really shouldn't have done that.  No, there was no way to get expedited delivery.  No, there was no way to skip into an earlier place in line.  No they couldn't tell me if stores had it stock.  No they couldn't ship to a store in the time frame.  No.  No.  No.

Now.  I realize I made a stupid mistake by canceling my initial order.  But.  For the company to keep transferring me to different departments and telling me there was nothing to be done and making excuses for system limitations just made my blood boil and the tears run.  I know it's a new product, I know Apple likes its cloak and dagger routine, I know all this.  But frankly the whole experience was just frustrating.  Because I know that a company as technologically savvy as Apple does not have the system limitations it was touting, and the fact that nobody would transfer me to a supervisor was just annoying.  Now all the reps were nice and pleasant and sympathetic, but they just had no collective power and no helpful solutions.  One woman even unhelpfully told me that the prohibition on lithium batteries via U.S. mail really shouldn't be a problem since all Apple products are made in China and have to get to the U.S. somehow.  Umm - seriously?!  Seriously?!  Another told me to just wait until I got to Uganda and buy one at the Apple Store there.  Again, seriously?!  There is not an Apple Store on the entire continent of Africa, let alone in Kampala. 

By this time it was 40 minutes before stores would start to open, so I began to resign myself to a day spent driving from Apple Store to Apple Store in pursuit of the elusive iPod. 

At 9:50 I called the closest store.  I told my story and asked about the availability of the iPod model I wanted.  Yes, they had them in stock.  But there was already a line at the door and I better get there quickly.  No, they would not reserve one.  No, they would not indicate how many they had.  I finally said to the guy, look, can you at least tell me whether I should try you first or start going to other stores first., based on the line and his knowledge of their inventory  I think he got my drift because he told me I should definitely try their store first but quickly.  Of course.  Because urgency is the best sales tactic.

I was there 18 minutes later.  No line.  The store was as empty as I've ever seen one.  There were veritable hordes of underutilized Apple employees waiting to help.  And, lo and behold, there was indeed a 32GB pink iPod Touch in stock.  Based on the sales clerk's reaction, there were many of them in stock.  I bought it, relieved that my entire day wasn't ruined with having to drive all over the DC metro area.  But I was still angry and disappointed and frustrated.

This is a company I love.  I've been an Apple loyalist since the 1990s; I've owned stock for more than a decade.  I use few other tech products and am fiercely loyal and protective to the brand.  But the cloak and dagger routine is just annoying.  I mean, it's one thing to be mysterious when an item is released or in preorder status, but once it's out, the jig is up.  Really.

I am especially frustrated because I've just seen companies like Amazon, Old Navy, and Nordstrom go out of their way to replace orders destroyed when the U.S. Embassy in Tunis was attacked last month.  And Apple couldn't even expedite delivery, a service for which I was willing to pay.  

As I went about my day, I happened upon the Ballston craft fair.  One of the stalls had jewelry made from salvaged computer parts.  It was unique and quite pretty.  I liked the teal pendants in particular.  Then I had a brainstorm.  I asked if any of the pieces were made from Macs.  And, amazingly, the beautiful teal ones were.  I bought one on the spot.  (Here's the vendor, if you're interested.)

I liked the pendant on its own merits, but it made me feel a little more vindicated and powerful to wear a broken piece of Apple around my neck.  I know that's a wee bit dark, but it's the truth.

It's 12 hours later, and I'm still hyped up and angry - hence the blog post.  I haven't opened the new iPod yet - I want a clearer head before I do that.  But that beautiful pendant is firmly around my neck.

Excuse the poor lighting - I should have shot this in the daytime

Blurry, but more of the detail is visible

It's staying in the box until I'm no longer mad.  Or tomorrow, when I finally break down.

So. Far. Behind.

Just a quick post to say I have not fallen off the face of the earth; I've just been consumed by consumerism and training and post prepping.  Seriously - home leave and training and pre-post U.S. time is just a money suck.  Part of it is my own fault for having a slight addiction to Coach Factory Outlets, but most of it is for consumables - particularly liquid consumables, which will be more difficult to replenish via pouch.

I do love, though, that when you go to Trader Joe's in NoVA and ask them to package up 30 jars of pasta sauce and 25 bags of ravioli they ask you, "oh, are you throwing a party or moving overseas?" instead of looking at you like you're absolutely insane.  The cashier, when confronted with my ridiculous cart of copious amounts of dried exotic mushrooms and 150 dried fruit bars, had the exact same "party or moving?" reaction and again did not consider this a freakish occurrence.  Have I mentioned how much I love Trader Joe's.

One more stop - the grocery store - for the particular chicken broth and cream of mushroom soup that the bulk foods stores didn't have and then I'm done.  I hope.  I really, really, really hope. 

Anyway, lots of stories and photos and observations to share, but for now it's time to sort these consumables.

Also, I am loving meeting so many FS bloggers!  So far I have gotten to meet the masterminds behind such blogs as The Dinoia Family, Travel Orders, dp's Blog, Tuk and Tam, My Intermittent America (formerly of Life in the Land of the Long White Cloud), and 365 Bad Days.  So much fun!

DC Love

I am completely, totally, entirely loving my time in DC.  It feels so good to be in a familiar setting and reconnecting with this city and region that I love so much.  So I decided to list out all the things that make me so happy about this time in DC.  (BTW even though I am living in NoVa, I am going to refer to it as DC.  I know this is controversial, but it's what I'm going to do, so just bear with me.)

It has been such a tragic few weeks for the FS, but I'm going to use this post not to dwell.  As the Secretary said at the transfer of remains ceremony, "So we will wipe away our tears, stiffen our spines, and face the future undaunted."

I adore the training I'm taking - every day is more interesting than the next, and I am pretty much bursting at the seams to get to post and actually do this work.  I come home energized and excited, which makes me more likely to go out and do things at night.

The weather is perfect.  Cool, sunny days with a bit of crispness sneaking in.  The rainy days are spaced out nicely thus far, though there has been a fair amount of crazy weather with them.  But after two years in hot, humid, hazy Jeddah, it's blissful.

Farmers' markets.  There was one afternoon in June in Jeddah when I was just at the end of every rope I had and feeling like nothing was coming together the way I should.  So I spent an hour or so perusing the website of the Arlington Farmers' Market, and the anticipation made me oh so happy.  So my first Saturday in DC I took the metro (!) over to Courthouse and spent a blissful morning perusing the stalls and talking with producers.  I bought exotic mushrooms, locally-sourced scrapple and bratwurst, heirloom tomatoes, fresh pasta, inventive sorbets, fresh baguette, and more.  Since then I've discovered the Ballston Farmers' Market, conveniently on my commute home on Thursday afternoons.  There I find crisp apples, free range chicken, fresh goat cheese, AMAZING crab cakes, flavored honey, and just-baked fruit pies.  Love.  Love.  Love.

Public Transportation.  I have my car here, but I am only taking it out a couple times a week.  The metro is super convenient to where I live, though weekend track work is making train wait times kind of a pain.  But during the week it's super easy to hop into the city for dinner or meandering about.  I can commute to work by shuttle bus, which is also super convenient in terms of times and location.  I rarely drive to work, because the bus is easier. 

Walking.  My FitBit is super happy these days.  My daily step count is through the roof (for me).  I'm motivated to walk those extra few blocks because I can and because it's so pleasant to do so - people yield to pedestrians, every crosswalk has walk signals, the sidewalks are in great condition, and it's safe to walk around without hassle. 

Being at FSI is a lot of fun.  I love the diversity of languages being spoken, in addition to the familiar FS language spoken by clusters of people throughout the campus.  It's not unusual to hear the most random declarations by people involving far-flung locations and improbable (in normal life) travel or work scenarios.  I would provide examples, but it's late and I'm tired and can't think of anything clever.

OMG the food.  First of all, the sheer variety and availability of restaurants.  Imagine my sheer delight to find out that my favorite college Thai place now is located down the street from me!  I will never exhaust the options in even my neighborhood.  I've been loading up on Thai and Vietnamese food (mmmm pho!) but ordered my first pizza yesterday with delicious results.  And yes I do cook (got to use the above-mentioned market finds!), but it's nice to have all these other possibilities as well. 

I'm taking full advantage of being in the area and trying to meet as many FS community members as possible.  I finally met the legendary Jen Dinoia, the always-entertaining Dave Pernal, and the awesome Alex of travel orders in person and look forward to meeting more bloggers and others soon :-).  AFSA and AAFSW are both headquartered here, and I'm enjoying meeting more and more of the people I seek advice from on numerous issues through their various resources.

I'm not exactly saving money these days, but I'll deal with that a bit later.  I'm stocking up for Kampala, consumables and much more.  I bought several modular shelving units at the Container Store this evening (one of my favorite stores ever!) and ended up having great conversations about the FS lifestyle and career with several (awesome!) store employees.  One of them is interested in the FSOT, so I pointed her in the right direction.  I love having these types of encounters - it makes shopping more fun and meaningful to have positive interactions like these without navigating cultural divides.  Don't get me wrong, I love the challenge and excitement of shopping and meeting storekeepers and vendors where I travel and live overseas, but it's nice to be around Americans every now and again.  I had similarly awesome experiences at Origins and The Body Shop last week and pretty much most of my store trips. 

On that note, who wouldn't love the proximity of Wegmans and Trader Joe's?  I don't think I need to even explain this one. 

One of the wonderful things about being in DC is the sheer number of awesome friends who are here.  I run into friends and colleagues every day at FSI, and we do a pretty good job of organizing ourselves for get-togethers, and it's awesome to reconnect and share stories and laugh and commiserate and dream about future posts.  I also love reconnecting from great friends from throughout my life and have been fortunate to see several already.  Lots of laughs and reminiscing and catching up and general merriment.  I also have a lot of family in the area and look forward to some fun family outings soon too.

And I would be remiss if I didn't include the setting itself - the beautiful city of DC.  I spent most of last weekend traversing some of the most well-traveled (and a few less-traveled) monuments and memorials and buildings for a series of photography classes, which was great fun.  Perhaps I'll get motivated enough to upload photos at some point in the near future!  Whether it was gazing at the White House, thanking Korean War veterans for their service at the Korean War Memorial, finding the echo point at the Albert Einstein statue, people-watching at the National Sculpture Garden, or gazing at the magnificent architecture of Union Station, it was so much fun to revisit all of these familiar and beloved sights.  It made me realize how privileged I am to represent our amazing country, and I'm thankful that I get the opportunity to periodically return to Washington, our nation's capital, to reconnect.  On my DC bucket list for this stay:  finally getting to the American Indian museum, visiting the new MLK Jr. memorial, browsing Eastern Market, and walking from the Lincoln Memorial to the Capitol Building - one of my favorite walks in the world.  I hope to do much more, of course, but I need to keep the wish list reasonable to motivate myself to actually do all of these things!

And now, I need to get to bed so I can wake up in time for one of my other favorite DC wonders - grocery delivery!  I get my beloved seltzer delivered in bulk so I don't have to lug it to and from the car and up elevators and down hallways.  It's well worth the delivery charge. 

Service & Solidarity

This has been a horrific week for the U.S. diplomatic community.  In addition to the senseless murders of Ambassador Chris Stevens and Sean Smith, Glen Doherty, and Tyrone Woods in a possibly planned attack in Benghazi, our Embassies and Consulates and protecting powers have been engulfed by protests - some violent - in Egypt, Yemen, Libya, Iran, and possibly several other countries.  All over a movie.  There are no words to express the disappointment I feel that one individual's exercising of free speech in a country that expressly allows him to do so has spiraled out of control into rage and anger and violence against my colleagues who dedicate their lives in service to said country.  I in no way condone the content of the video (which I have not seen), and I stand firmly in favor of religious tolerance and embracing diversity without denigration or belittlement.  But I also agree with Secretary Clinton when she said "America’s commitment to religious tolerance goes back to the very beginning of our nation. But let me be clear – there is no justification for this, none. Violence like this is no way to honor religion or faith. And as long as there are those who would take innocent life in the name of God, the world will never know a true and lasting peace."  There is no justification.  None whatsoever.  I did not personally know any of these four men, but I'm only one degree of separation from them, and I grieve alongside my friends and colleagues and the victims' families and friends.  The image of their flag-draped coffins being loaded on board a military transport plane to come back home made me cry when I saw it tonight.

This moment of grief and solidarity among the Foreign Service community, though, has been thought provoking for me in several ways.  First, I am thankful to be where I am right now, surrounded by colleagues who all understand this on the same level as me - and for some who knew these fallen heroes, on even deeper levels.  Second, despite the stark reminder of the inherent dangers in my chosen profession, I am more certain than ever that I've chosen the correct path.  I am so proud to serve my country, the land of the free and the home of the brave.  The idealist in me wants to do more to explain American values of free speech and tolerance and inclusion to other people so as to prevent these types of travesties from happening ever again.  I am not naive enough to think we'll ever get to a shiny, happy people type of world without discord or disagreement, but I believe we can do better than this.  The outpourings of support by the Libyan people and people across the globe for my fallen colleagues and my fellow diplomats has been heartening - there's a reason these images are spreading across Facebook like wildfire.  It's sad that the misguided actions of a small group of extremists and the death of innocents is what brings us to this moment, but it's the nature of the beast, sadly.  I've had a lot of flashbacks to 9/11/01 this week and the collective national and international response of humanity and love. 

Most thought-provoking of all, though, has been seeing more clearly than ever the parallel worlds that exist in my life.  I want to phrase these next thoughts carefully because I don't want to be misunderstood, and I'm not complaining here.  I'm reflecting and realizing.  But I had the same conversation several times today, both online and in face-to-face and phone conversations, and I am realizing that I was not the only one.  So bear with me.  The Foreign Service community lives a unique lifestyle.  What we do is often hard to understand to anyone else, let alone how we do it.  We speak our own language(s), we use impossible acronyms constantly, we plan our lives around bidding and assignment stages, we live much of our lives outside America, and there's a certain degree of mystery around what we do.  There's a lot of misperceptions and assumptions about what we do (cocktail parties and cookies and needlessly spending taxpayer money come to mind!), and we're perhaps not as good as we should be at advocating for ourselves and taking away said mystery.  That's a whole other conversation.  But I guess what I'm getting at is, because we're such a small group with unique life circumstances, we are tight-knit and supportive, out of necessity as much as convenience.  I've written about that a lot, especially specifically in terms of the FS blog community. 

So here's why this is relevant right now.  My FS community is rallying.  We're posting articles and photos and statements and messages of grief on Facebook and our blogs.  We're huddling around tv screens to watch CNN during breaks at work and trying to fill in the blanks with whatever information the next person might have.  We're calling each other, going out to dinner or lunch or for drinks after work.  We are changing our profile pictures to the now viral black ribbon with the State Department logo.  None of this is official - we're all doing this on our own time and of our own volition.  But what has struck me this week is how few others are.  I have had a lot of family and friends check in with me and express condolences on things I post, but I can count on one hand the number of Benghazi- or Embassy protest-related posts by non-FS people on Facebook this week.  And my mom counts for at least two of those.  Let me be clear - this is NOT by any means a judgment on what other people choose to post or a selfish belief that what is going on right now is the center of the universe.  It is merely an observation.  Granted I'm a bit biased, but CNN and other media outlets are legitimating my 24/7 focus on my colleagues around the world, as are all my FS friends/colleagues.  (The two words are often interchangeable.)  At least for this news cycle.     But I spoke to my mother about this today who also had noticed this phenomenon among her own communities, which made me think about it a bit more.  It just reinforced this parallel world that what I spend so much of my life focused on is so far off the radar of so many others, even when it's on the international news radar.  Again, I'm not judging; this happens for so many other careers/professions/communities every day.  But it's been food for thought for me this week.  The realities of life for ever person are entirely different and incredibly fluid and dynamic, and the interconnectedness of social media allows us to see that much more clearly and in real time.  But when something like this happens and so many people rally like they're doing, it creates a visual (if partially virtual) representation of these parallel worlds.

I don't know what I wanted to achieve with this post, aside from expressing my profound grief for my fallen colleagues and sincere condolences to their loved ones, as well as to do a dump of the many jumbled thoughts in my head.  And I don't think I've been very articulate (I blame the head cold), but for some reason I think, maybe, some of my FS peeps (that's soooooo not a word I use, but I'm using it here for lack of a better one) will indeed get it, as disjointed as it is.  So to the friends and colleagues and, especially, families of Chris Stevens, Sean Smith, Glen Doherty, and Tyrone Woods, I offer thoughts and condolences and thank yous for the service of your loved ones.  They paid the ultimate sacrifice for the country they loved, and I respect and honor that commitment.  To my friends and colleagues worldwide, stay safe.  Continue to represent America as you do so well, but be vigilant and cautious.  We can't afford to lose anyone else in our community.

 

Statement by Secretary Clinton:  "All over the world, every day, America’s diplomats and development experts risk their lives in the service of our country and our values, because they believe that the United States must be a force for peace and progress in the world, that these aspirations are worth striving and sacrificing for. Alongside our men and women in uniform, they represent the best traditions of a bold and generous nation."

Home Leave is Officially Over

What a month!  Home leave is officially over - I start training tomorrow morning.  I will post several home leave stories over the next few weeks; it was surprisingly busy for a month off!  The culminating event was a wonderful, wonderful weekend surrounded by family and friends, new and old, during which my brother married the love of his life.  I had the privilege of officiating their ceremony (thank you Church of Spiritual Humanism!), and it was beautiful in every way.  Stories and photos to follow; my Facebook page is already overflowing with photos.

I drove down to the DC area yesterday with the cats.  We made great time (less than 9 hours with stops!), and I even had time to run to Target and Trader Joe's in the evening.  Unpacking is about halfway done, and we're well stocked after a Wegmans and mall run today.  Oh how I missed these three stores!  I think if every overseas post had a Wegmans and a Target there would be no hardship posts...

The cats are settling in fairly well, though their anxiety and stranger danger is slightly more acute.  They apparently were terrified by the housekeeper today and didn't come out from under the bed until after I'd been home for hours.  Then I realized Callaghan was shivering while sitting with me on the couch.  A friendly Google search convinced me he was hypoglycemic (they did travel all day yesterday and have been slightly off their food patterns), so I spent the next forty minutes trying to spoon feed honey to both cats.  When that didn't work, I forced their mouths open and rubbed it on their gums to try and right their blood sugar.  It wasn't till hours later when I started shivering while sitting on the couch that I realized the A/C vent is right there and blows directly onto anyone sitting there.  So, I rearranged the furniture, and we're all much more comfortable now!  I still want to move the dining room table again, but that will keep for another night. 

My clothes for tomorrow are laid out, my bag and lunch are packed, and I'm ready!  Now to bed to get up early.  After more than a month off, this may be painful.  Can't wait to see many familiar faces tomorrow!

Home Leave Miscellany

So clearly I've been lax about posting lately.  I'm amazingly all caught up on reading blogs (yay!), but my own posts have suffered.  Home leave has been much busier than I anticipated, and I've been having lots of fun hanging out with family and friends.

So here's a quick post while I work on several others about what, exactly, has been consuming my time.

I've been spending a lot of time with family and friends, lots of lunches and dinners and BBQs and random encounters.  It's been a great mix of people I see whenever I'm home as well as several I haven't seen in years - how cool to catch up!

My brother is getting married next week, which will consume much of my time and energy (I'm the officiant and am currently working on a draft of their vows - so writing this post is actually a form of procrastination!).  So excited to see more family and friends and celebrate!  That will be the last hurrah before heading to DC for ConGen, about which I am fantastically excited!

I am really enjoying going to the grocery store and buying all the things I couldn't really get in KSA - cottage cheese!  Raspberries!  Claussen dill pickles!  Fresh spinach!  Bagels!  I miss my kitchen and am sad I won't have all the great tools while I'm in DC for training.  I've never had my awesome kitchen set up while living in the States.

The cats are doing quite well, considering last week's encounter with Tripper (who also seems no worse for the wear).  See photos from this morning below for proof.  They're being quite considerate house guests for the most part - the only casualty so far from kitty fumbling was a jar of barbecue sauce. 

Anyway, I'm going to try and knock out a couple more posts tonight... or work on the vows.  Or both.  Maybe. 

Stairs!  We like stairs!

The better to survey our new kingdom...

Cat Drama

I have not slept well the past few nights.  I have a horrid, pathological fear of spiders.  So turning back my bedcovers the other night and finding a large (for NH) icky eight-legged beast there pretty much ruined the night for me.  I was the only one awake and had a choice between fleeing or killing.  I chose to kill (for one of the first times ever), helped along by an electronic bug zapper.  Ignore the fact that I kept the voltage on for so long that the thing eventually sparked...  Anyway, after completely redoing my bedclothes I tried to sleep, but the night was ruined.  Every noise or slight movement made me jerk awake frightened.  And it doesn't just last one night.  I had another horrid beast run across me in the living room last night, which almost had me launching my precious laptop across the room in an effort to flee from the chair as quickly as possible.  So I have not been sleeping well.

This morning I woke at approximately 5:30 to Callaghan jumping on me asking for breakfast.  I do not tolerate such behavior - breakfast is served at more tolerable hours, like 11am.  I quickly went to the bathroom and then went back to bed.  At 7:03 I awoke to a horrific scream.  It took me a while to figure out what it was.  I got up and saw Griffin run into my room.  I heard the scream again.  As I walked out of my room I saw a flash of white tear past me, with a black and white cat quick on his heels. 

It took me a few seconds to put this all together.  What I was seeing was our outdoor feral barn cat, Tripper, chasing my indoor pampered house cats.  Tripper had never been in the house before.  I didn't know how he got in.  By this time my cats were hiding in my room, so I closed that door and went to see about Tripper.  He ran past me into the kitchen and then, when I attempted to herd him outside, ran into the bathroom.  So I closed that door to buy some time to assess the situation.

The back door was still closed and locked; no broken windows; no other open doors.  How did he get in?  I went to the bathroom and opened the door, and he tore past me into the spare room.  I followed him.  And saw it.  The window screen was punched out.  I hadn't even realized the window was open with a screen.  Callaghan and Griffin had recently caught wind of Tripper (literally, smelling him through the back door), and he them.  They had had a few staring matches through the kitchen windows.  But this was evidence of an all-out territory war. 

About this same time I realized that there was white fur in large patches all over the spare room (currently home to my brother's t-shirt screen printing machinery and all its accoutrements).  This scared me, as I realized it had not been just a chase but, more probably, a fight.

I heard my mother waking up and alerted her to the situation.  She came downstairs and went in to talk sense into Tripper.  By this time he was loudly meowing and trembling in a corner.  She was able to pick him up with only a few scratches and took him back outside.  I closed the window and removed the screen.

By then my heart was pounding a mile a minute and I started to worry that Callie was injured.  I opened my bedroom door, and Griffin came out cautiously.  I opened their breakfast food and spoke soothingly, hoping to coax Callie out.  Griffin went to inspect breakfast, still no Callie.  A few minutes later he emerged.

His normally luscious white coat was marred by spots of black and orange - apparently a result of brushing against the industrial ink cans in the spare room during the pursuit/fight.  He did not appear to have any blood or visible wounds, and he certainly didn't look like he had lost a pound of fur.

He let me pet him but remained hidden under a chair, haunches up and trembling.  A few minutes later I picked up Griffin to reassure him.  It was then things got really weird.  Callie started growling - a low constant growl.  Griffin hissed back at him.  I have never, ever seen either of them act that way toward one another.  Frankly that was frightening.  For the next few minutes they circled each other, hissing and growling and refusing to cede territory.  Wow.  I started to get all upset and googled cat behavior post-fight and tried to figure out what to do.  My mother told me they'd be fine in time; they just needed to work it out and get rid of the adrenaline.

I went back to sleep for another couple of hours, very uneasily again.  Griffin came in to check on me but didn't stay.  I think Callie sought refuge upstairs.

I woke up a bit later and witnessed some more posturing, growling, and hissing between these previously inseparable kitties.  I hoped it would ease in time, but I was pretty paranoid that I was facing permanent traumatic behavior and personality changes.

After checking all possible points of entry to the house, I reluctantly left the cats and went to the gym.  I worried about them the entire time and was unsure what I'd come home to find.

Both cats greeted me within a few minutes of coming in the house, and I saw both of them eat and drink.  They weren't actively hissing/growling, but they weren't near each other either.  I sat down at the computer, and they both joined me for pets.  On separate sides, but near each other.  After a few minutes I caught them both curled up on the couch - not touching, but close to each other.  A little while later they both curled up in the same armchair - again, not touching, but pretty close.  Neither cat joined me for an afternoon nap (hey, I'm on home leave and am not sleeping well at night!), which is unusual, but they were both affectionate when I woke up and when Mom got home.  I am feeling mighty relieved.

When I envisioned writing this post earlier today, right after the incident in question, I assumed I was going to be writing to seek support.  Luckily after 13 hours we seem to be close to normal.  Callie's ink spots are even fading.  I think we're on the road to recovery.

Tripper, however, is nowhere to be found.  He ate breakfast but hasn't touched his food bowl since them.  Tripper came to us in 2004 as a kitten from a friend's farm in PA, originally named Ortiz.  His littermate, Pablo, also joined us.  (My family are all Red Sox fans!)  They were barn cats but friendly and not afraid of people.  Pablo disappeared several years ago, having either moved on to a better home or meeting an untimely demise at the hands of a fisher cat (all too common for feral cats around here).  By then Ortiz had been renamed Tripper, for his penchant to dangerously wind in between my father's legs as he did outdoor chores.  About a year ago he disappeared.  Completely.  Not a trace of him was to be found.  We assumed he'd had an unfortunate encounter with a fisher cat.  (This happens a lot, sadly.  We've lost many a cat to the wilds of the woods.)  So imagine my parents' surprise when Tripper showed back up a few months ago after more than 10 months of not being around.  The joke is that he came home to retire.  He spends his days lounging in sunspots in the yard and entertains himself by hunting mice (and a rat yesterday - well done!) and terrorizing chipmunks and squirrels.  He continues to live up to his name.  I think today's event was just as traumatic for him and he's probably nursing his psychological wounds somewhere safe and quiet.

Oh the cat drama! 

Jeddah: Five Good, Five Bad

The OTP for this edition of the FSBRU (thanks Jill!) is five good and bad things about your current post, in honor of bidding season.  Given that I am between overseas posts and that there are precious few NH jobs (hi Melissa!) and none where I live, I'll concentrate on Jeddah.  You can also see a previous post here about things to love about Jeddah.  I may repeat myself a wee bit. 

First, the good.

1. Quality of life:  It is possible to maintain a very high quality of life in Jeddah.  The basic infrastructure and consumer goods market is such that you never want for items in grocery stores, anything you desire can be found somewhere in the city, and electricity and water are extremely stable.  The roads are in pretty good condition, even if drivers are insane and traffic a bit chaotic, and they're well maintained.  Domestic help is plentiful, affordable, and dependable.  The sheer variety of stores means shopping for name brands is easy (and popular among locals). 

2.  Great professional experience/visibility:  This is especially true for people working in FSO reporting jobs - PD and P/E, FCS - who not only work on very high priority portfolios but spend much of their time out and about working with their counterparts.  (Plus, for untenured FSOs, this means mucho comp time as you work more than 40 hours pretty much every week.)  Your reporting gets the attention of high-level people, and you're working on current issues and seeing history in the making.  Internally-focused jobs have less visibility, but they are just as important and given incumbents the opportunity to see and do a lot during their tour.  It's a relatively small post - and a constituent post at that - so there's plenty to go around.  We had regular Cabinet-level visits and lots of other VIP visits in addition to our normal duties while I was there.  Particularly for first and second tour FS professionals, you'll see a broad spectrum of situations and problems and opportunities and gain a lot of experience in a very short amount of time.

3.  Recreation:  There is so much to do!  This is a great family post as every restaurant/mall/store has, at the least, a high tolerance for children and, more typically, diversions and amusements geared towards them.  Amusement parks abound (with varying degrees of safety), playgrounds and pools are everywhere, and there's always kid-centered activities going on at the compounds.  The Red Sea is right there with its beautiful beaches and inviting waters and coral reefs.  Superb snorkeling and diving, boating, fishing, waterskiing, you name it.  Lots of barbecuing - grilling is a year-round activity.  Lots of family-oriented events.  Jeddah is home to awesome restaurants from every ethnic and trendy persuasion, and you can be a true gourmand at post.  Everything from hole in the wall local food to high end hoity-toity hotel brunch buffets, with everything in between.

4.  Travel:  Millions of people pass through Jeddah each year for Hajj and Umrah, so it makes sense that Jeddah is extremely accessible.  This means that the source countries of pilgrims are also very accessible, which is pretty much every country in the world!  Flights to amazing destinations are plentiful and can be quite affordable if booked well in advance.  I visited numerous neighboring countries as well as a couple more far-flung destinations.  I made it a point to travel at least for a long weekend every 6 weeks to 2 months, which made my tour much more enjoyable. 

5.  Non-smoking!  Right before I left, Saudi Arabia announced that smoking of any sort will be forbidden in public, to include restaurants, malls, and stores.  Hurrah!  A similar smoking ban in airports took effect shortly after I arrived, and it made traveling oh so much more pleasant, even if implementation was spotty.  The new ban includes shisha as well as cigarettes/cigars, which will make dining out oh so much more enjoyable.  I wish this had happened earlier, but I'm glad it happened at all.


And, of course, the bad.

1.  Not being able to drive:  This only goes for women, but it will permeate the lives of everyone.  At first I thought it would be really cool to be driven everywhere, but it got old really, really quickly.  Our drivers were great, but I missed the spontaneity and independence and privacy that comes with being able to drive yourself.  So advice to all:  ship a car.  Single women - you can hire a driver if you want to have your own 24/7 person transport; I was close to wanting to fork out the money for this at some points.  Men and families:  the key to high morale is having your own car.  Seriously.  Don't rely on Motorpool.

2.  Culture shock:  Every post has a degree of culture shock, but KSA is very different in many ways.  Women will likely wear an abaya most of the time (I usually didn't, but I was the sole exception during my time there among Mission women), and even when you don't you always have to be conscious of conservative dress - long sleeves, long pants, long skirts, high necklines, etc.  For men - no shorts, modest t-shirts at a minimum.  This doesn't sound very difficult in itself (and relatively typical of the Gulf), but combine it with the following, and it becomes oppressive at times:  EVERYTHING closing five times a day for 30+ minutes at prayer time, the constant threat of running into the religious police (mutawwa), gender segregation in most public places, navigating the single vs family entrances to restaurants, etc., etc., etc. 

3.  Weather:  For eight months of the year it is difficult to enjoy outside activities.  From mid-March to late October the weather is oppressive.  Highs well above 110 and averaging 100+ with varying levels of humidity.  It can be likened to constantly walking in the path of a hair dryer or sticking one's head in an oven.  Pools are unbearably hot during the day unless they have chillers, which are expensive and infrequently found.  Playgrounds during the day are abandoned because the equipment is too hot to use.  I loved to walk outside in my compound, but even at midnight during the spring/summer it was unbearably hot and muggy still.  Outside events are impossible without multiple concentrated fans/misters.  Walking even from your home to your car to your office will leave you soaked by sweat and uncomfortable for the rest of the day.  Keep in mind the public dress code of #2 and it's even more difficult to stay cool.  That said, the weather during the winter is quite pleasant and conducive to outdoor dining and outdoor pursuits, especially in the evenings. 

4.  Safety concerns:  This one really runs the spectrum.  There's a constant high level of threat (Consulate General Jeddah was attacked in 2004), which I don't need to detail.  This doesn't generally impact one's day-to-day living, but it's something that needs to be taken into consideration.  On a more applicable level, my biggest pet peeve about KSA was the nonuse of seatbelts and car seats.  It's unusual to see anyone belted in, but it's disturbingly common to see infants and toddlers riding on laps in the front seat (sometimes steering the car from the driver's lap) or older children careening from the front to the back to each side of the car.  I never ever ever saw a child secured in a car seat - occasionally sitting in one, but never actually strapped to the seat nor the seat to the car.  It's even worse because traffic accidents are frequent (rules of the road are anything goes, and drivers are generally self-centered) and traffic fatalities common.  It hurt my heart to see all these children unrestrained.  Beyond that I question the safety of many of the amusement rides that are everywhere and other little things that now escape my mind (ah, the bliss of home leave!).  However, you can get a sense of some of the concerns from these items.

5.  Smells:  (This may just be me, but I am running out of things...)  I am extremely sensitive to strong scents (they cause headaches, migraines, and nausea) - I can't even have scented candles burning in the house or wear fragrances.  This can be difficult to navigate in everyday life anywhere in the world, but I found it particularly challenging in Saudi.  Most people wear strongly-scented perfumes and colognes most of the time, and I constantly had to hold my breath to avoid the onslaught of smells.  Oud and incense are very popular and omnipresent, and one whiff of these have me running for fresh air and an Excedrin constantly.  The strong cardamom-infused coffee served EVERYWHERE actually makes me physically sick, and it's impossible to avoid.  I actually hated going to millions of meetings each week just because I knew I'd have to somehow dodge the coffee.  At the time, smoking of cigarettes, cigars, and shisha was rampant everywhere, and smoke from these sickens me quite quickly.  The sweet smoke of shisha is particularly potent.  I felt I was never free from these heavy scents except in my own home, which got tiring after a while.  I know this may seem a petty thing, but it significantly impacted my life for two years.



Overall, Jeddah and KSA are what you make of them, like most posts.  You can be insanely happy and fulfilled professionally and personally, or you can be bitter and negative and count the days till R&R and PCS.  You can make mountains out of molehills or embrace simple changes in the pace and pattern of life.  I enjoyed my two years there, but I think I would have enjoyed Jeddah more if I had a family there.  It's a difficult post for singles, particularly women.  But in the grand scheme of things, how many people can honestly throw out the line, "when I lived in Saudi Arabia..."?  It's a guaranteed conversation starter for the rest of my life!  Happy bidding!

Immigrating to America: Two Cats' Story

Welcome to America Callaghan and Griffin!  From Saudi street kittens to pampered diplocats...

It has been a blissful five days at home, and I just haven't had the inclination to write a blog post yet, but I want to document the success of the journey home before it becomes a repressed memory.

First of all - many thanks to those of you who offered advice, support, and assistance during the last several months as I navigated the process of getting the cats out of Saudi.  And many thanks to everyone who empathized as I bid goodbye to Hattie and shared my grief and pain.  Your support is immensely appreciated.

The cats and I began our journey at 10pm Tuesday night (3pm EST).  They were somewhat reluctant to go into their carriers (having had two annoying trips this week already, once to the vet and once to Ministry of Agriculture for exit paperwork) but didn't cry too much.  We were met at the airport by our regular expeditor and a shipping specialist, as I didn't want to take any chances.  The paperwork and check-in process took a good hour, so I was very glad I was there as early as I was.  I had put trilingual notes on each cat carrier, imploring airport/airline staff to "please help me get to Boston safely" in English, Arabic, and German.  In Jeddah I asked several airline staff to ensure the cats were well treated and kept in A/C until boarding.  I was assured they would be.  I told everyone how much I loved my cats and how important it was they made it safely.  They were sick of me by the end, but I figured overkill had better odds.

The total cost from Jeddah to Boston?  $200 each for a total of $400.  Well worth it, and much less than it would have been had I been forced to fly United or a codeshare.  Thank you Open Skies!

We went into a private screening area to run the carriers through the x-ray machine.  While there were no extra people around, it was a large warehouse-like space, and I worried that the cats might bolt while getting in or out of their carriers.  I took them out carefully, one at a time, and took the opportunity to formally introduce each cat to the airline staff.  They were freaked but well-behaved and tolerated the introductions.  I put them back in their carriers with a final seal of approval and even some joking by the customs official.  Good signs.  They were then put on the luggage belt and disappeared from sight.  Enter nervewracking travel mode now.

At no point during the check-in process did anyone ask to look at their health certificates or exit permits...  Just saying.

When I boarded the plane a couple of hours later I asked a flight attendant to make sure the captain knew there were pets on board and to ensure proper pressurization and temperature.  She smiled and assured me all would be fine. 

The flight was uneventful, and I woke up shortly before landing in Frankfurt.  I had a six-hour layover but first went to the service center to check on the kitties.  They had already been scanned in on arriving in Frankfurt, and the very nice CSR indulged my paranoia and assured me that they'd rest comfortably in the Animal Comfort Lounge (or something to that effect) and be fed, watered, and given an opportunity to use the litterbox. 

Thus comforted, I began my wandering around the terminal.  I took the Skytrain to the other terminal to take advantage of slightly more dining and shopping options and had a wonderfully fresh pretzel for breakfast.  I followed that up with an overpriced but much needed manicure and chair massage.  Then more wandering. 

I finally meandered to my own terminal and went through security there, which took forever.  Something in each my bags triggered a closer look, and they ended up taking EVERYTHING out to rescan.  And given that I had a cell phone, kindle, iPod, laptop, camera, GPS, and many, many cords in addition to a change of clothes and travel miscellany, this was a time-intensive process.  Finally I made it though and proceeded to do some additional wandering.  I bought my favorite Frankfurt indulgence - a soft pretzel with cheese and bacon - and a terrible-tasting banana.  I read at the gate for a while until - five minutes before boarding time - they announced a gate change.  A sprint through the airport energized me, and boarding went smoothly.  Sadly, this was a completely full flight, so I didn't get an extra seat like on the earlier one. 

The flight seemed super long; I was unable to sleep, being woken up every time I started to nod off.  The A/C wasn't working properly, and we were all overheating.  I asked a flight attendant upon boarding to confirm the cats were loaded, and, while she didn't understand why I needed this confirmation ("it will be fine if they made it to Frankfurt"), she gave me a thumbs up shortly after takeoff.  A little late for my comfort, but better late than never.

I was ready to bolt off the plane by the time we landed in Boston, but deplaning of course took forever with such a full flight.  Immigration was pretty quick, and I headed to the baggage claim area with my customs forms reading "cats" in red marker.  I grabbed two luggage carts and asked someone where the cats would come out.  She didn't know, and it wasn't entirely obvious.  Luggage was already on the belt, so I walked over to see if mine had come out.  They hadn't, so I tried to find oversize baggage.  It was tucked into a corner, and, lo and behold, there were my two cat carriers!  My heart was thumping as I walked over, the memory of the last time I had been reunited with a pet carrier fresh in my mind.  I abandoned my luggage carts for a moment and ran forward to grab the cats.  Callaghan was whining a bit and started meowing louder when he saw me.  Griffin was turned around in his carrier and gave me a scare before he finally turned around and nuzzled my finger.  Nobody checked my luggage tickets - kind of scary, really.  There was nobody there...  The Lufthansa flight crew was there, and my helpful flight attendant from before congratulated me on the happy reunion.  (Though, "see, I told you they'd be fine" is not as comforting to someone who has lost a pet in transit as she probably intended.) 

I loaded the cats onto the carts and headed back to the belt.  We found a quiet corner away from crowds, and I scanned the belt.  Still nothing.  I reassured the cats that their journey was almost over and let them nuzzle my fingers through the cages.  My bags arrived after about 15 minutes, and I took a few minutes to rearrange things on the carts.  I started for the exit and was met by a kind and helpful TSA agent, who even helped me maneuver the carts!  She brought me to the side, avoiding the line, and asked for their proof of rabies vaccination.  After a couple minutes we were ready to head out!  I walked out the doors to the terminal, searching for my father.  People started the predictable "look! it's a kitty! it's two kitties!" calls and finger pointing.  My dad found me after a minute and we had a wonderful reunion.  I introduced him to the cats, ran quickly to the restroom, and then we headed for the car. 

As soon as we got outside it started to downpour, so the kitties also learned about rain, unfortunately.  They were crying by the time we reached the car, and I got them strapped in and dry as quickly as possible.  It was only 3:45 pm, but the traffic had already started, and it took us a while to get out of the Boston metro area.  The cats were very well-behaved on the almost three hour drive home, only meowing and crying for a few minutes total. 

We arrived home and I got to greet Mom and introduce her to the kittens as well.  I took them straight to my room, where the litter box was already set up, and closed the door and opened the cages and showed them the box.  I got them food and water and a scratching post and left them alone for a while.  After about an hour I went in and played with them; they had both used the box and seemed in good shape.  They were remarkably friendly when Mom came in to say hello to them and both let her pet them (they usually have stranger danger tendencies when they first meet someone).  After a few hours they seemed to be doing so well that we opened the door.  They hesitantly emerged and stayed close to me in the living room, exploring gingerly and jumping at sudden movement.  But given their 27 hour ordeal, I think they did pretty well adjusting!  They adore stairs - a new addition to their environs - and seem to really miss having A/C.  They sleep with me but are getting braver every day about exploring the house.  They seem to like my parents but still jump at sudden movements.  Thunder seems to frighten them (another new thing!), and they were not big fans of my five year-old nephew.  He didn't really bother them one way or another, but he's loud and talkative, and this didn't endear him to them.

We've gradually given them the run of the house, but they still prefer my room when I'm not home.  They'll hang out with me elsewhere in the house and are definitely "my" cats.  They're finally eating and drinking normally, even asking for wet food and treats at the routine times.  They have been great about only using scratching pads but are starting to jump on counters on the table, behavior we discourage.  All in all, they've tolerated the move remarkably well, with no discernible personality changes.  This has gone a long way to make me feel more comfortable about international pet travel, but I still don't relish the idea of doing it again in a few months...